MASSAGEBYHEATHER.COM
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Missed your appointment?
Canceled with less than
​24 hrs notice?

Sometimes life happens

As a sole business owner, Heather is unable to absorb the losses for missed appointments or appointments cancelled within a 24 hour period of the scheduled appointment. Because of the loss of income, and the fact that she can only work with one client at a time, she asks clients respect her time and pay for missed appointments and late cancellations. Given that she is often scheduled out 4 to 8 weeks in advance, earlier cancellations allow Heather to move clients in need into those cancelled spots, so it's a win-win for everyone, but with less than 24 hours notice, or same day cancellations, it can be impossible for Heather to fill the appointment while she is working that same day.

She asks that clients pay for their missed appointments online, as soon as they can after the missed appointments:

Missed 90 minute Appointment

$115.00
Add to Cart

Did you miss a 90 min session, you can pay for that missed appointment here.

Missed 60 min Appointment

$90.00
Add to Cart

Pay for a missed 60 min massage sessions here.

Location

Sessions/RATES

60 Min General Swedish - $90
60 Min Deep Tissue/Advanced
​      Therapies  -  $95
90 Min Therapeutic Massage - $115
45 Min Focused Session - $75
​2 Hour Therapeutic Session - $170

Cash and Check Preferred, Credit Cards Accepted

Since I'm a small business, I prefer payment in cash and check since I incur no fees, but will also take payment via credit cards.

Contact Us

Office Info

502-265-6710
​heather@massagebyheather.com
120 Sears Ave Suite 204
Louisville, KY 40207 
Enter through SOUTH SIDE Doors
  • Home
  • Coronavirus Updates
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  • About/Location
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  • Missed Appt Fee